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Terms and Conditions

Use of Information

All copyright and other intellectual property rights for all website content for www.earlylearningfurniture.co.uk is owned by XL Displays Ltd. The information given on the website such as text, images and downloads, is available to customers of Early Learning Furniture only. Images and text should not be downloaded and re-published for use for marketing purposes.

Pricing

All prices listed on Early Learning Furniture website include delivery to mainland UK, but do not include VAT, which is added at the end of your transaction prior to checkout. As all our products are continuously being updated and improved Early Learning Furniture reserve the right to amend product specifications and prices without prior notice.

Payment Terms

Please note that if a pre-arranged credit line has been extended Early Learning Furniture credit terms of payment are 30 days from date of invoice. All payments should be made in sterling in accordance with our agreed terms. If in default the company reserves the right to charge interest on overdue accounts at a rate of 2.5% per month or part thereof. The company reserves the right to withhold dispatch of orders if the account is in arrears.

We accept Visa and MasterCard please contact Early Learning Furniture on 01733 511121 with your order & credit card information. We also accept purchase orders which can be sent through by email to sales@earlylearningfurniture.co.uk or by fax to 01733 511122. Should you wish to pay for your order by cheque please make all cheques payable to Early Learning Furniture and send to 38-39 Manasty Road, Orton Southgate, Peterborough, PE2 6UP.

Please add an additional 7 working days to the quoted lead time to allow for your cheque to clear our bank account. Should you have any questions regarding the payment options available, then please contact us and we will be happy to answer any queries you may have.

Delivery and Carriage

Early Learning Furniture products are updated on a daily basis to provide a current stock position whenever possible all our products are delivered either by courier or manufacturers own vehicles. We will inform you of the lead times and delivery date for your order but we cannot be held responsible for courier failure. Nevertheless, we will make all reasonable efforts to get your order delivered when required.

If on the rare occasions we are not able to meet these times (e.g. raw material stocks), we will contact customers directly and inform them of a revised date and/or offer an alternative product.

Please can you inspect your parcel closely before signing for the goods and ensure that you check all items before you accept the delivery. 

If you are in any doubt or do not have time to check thoroughly then please sign for the goods as damaged.  If goods are not signed for as damaged an insurance claim cannot be made at a later date. If your goods are damaged please notify Early Learning Furniture within 24 hours of receiving your delivery with a photograph of the damaged goods.

Returns

Should you order goods in error or be unhappy with you goods in any way then you should send Early Learning Furniture an email with 24 hours of delivery and then return them to us at your cost within 7 working days from date of delivery so we can inspect them.

Items that are manufactured to order cannot be restocked and therefore we cannot accept returns, if you are at all unsure whether the product you are buying falls into this category please ask prior to placing the order.

All goods to be returned should be returned sealed, unused and in their original packaging. We cannot provide refund for items which have been opened, used or are damaged. There may be a re-stocking fee for returned goods of up to 30% of the value of the goods, this does not include the delivery charge.

Guarantees

Our products are all sold with full guarantees ranging from 1-10 years depending on the product. If your goods fail due to a manufacturing defects during this timeframe you should contact us first to discuss and email a descriptive photograph of the defects for evaluation and maybe then return them to us whereby we will inspect the goods and repair or replace free of charge.

Ownership of Goods

The goods remain the property of Early Learning Furniture until paid for in full and can be redeemed if accounts have not been paid for within 30 days from receipt of invoice.

 All orders are accepted subject to the above terms and conditions.

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